Twilio Summary
Twilio is a developer platform for communications. Software teams use Twilio APIs to add capabilities like SMS, WhatsApp, voice & video to their applications. This enables businesses to provide the right communications experience for their customers. Behind Twilio APIs is a Super Network, a software layer that connects and optimizes communications networks around the world.
Twilio
Features
Business Efficiency:
- Twilio enables businesses to effortlessly integrate communications across channels like voice, chat, text, and video
- Robust APIs and SDKs make it easy to want and need quickly
- Scalable messaging capabilities allow businesses to provide a personalized communication experience at a scale
Flexibility:
- Multi-language support, including Spanish and Portuguese, assists enterprises with global customer bases
- A variety of consumable communication channels, such as voice, SMS, chat, email, video, and more, connect customer journeys
- Possibility to customize communication flows using ready-to-use integrations like Gmail, Salesforce, and AWS
Cost Saving:
- Costs per communication are significantly reduced as Twilio minimizes development resources, time to market, and operational costs
- Proven reliability and advanced security features to protect critical customer data
- Lower monthly charges based on usage and points of access
Reliability:
- Robust quality-of-service testing ensures reliable messaging delivery
- Automated diagnostic and performance monitoring to keep customer experiences consistent
- Differentiated global network infrastructure provides high-end redundancy
Benefits
Eligibility