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Intercom

Intercom 1 Year For Free

Intercom for Startups

Intercom Summary

Intercom is the only solution that combines a help desk + AI chatbot + proactive support tools into one seamless platform.
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Intercom

Features

Intercom's AI-powered support platform—which includes Fin, our game-changing AI bot capable of resolving half of your support volume, automatically.

  • Working collaboratively with your team is made easy with our platform
  • You can create shared inboxes for your sales, marketing, and customer success teams to work together and provide specific answers to customer inquiries using notes and mentions.
  • Their chatbots enable you to automate conversations and provide quick answers to your customers on your website and app
  • Connect with your customers in real-time by scheduling meetings or giving specific customer segments access to a chat box
  • Personalize your customer conversations by accessing all the data Intercom gathers, including information about their actions on your website
  • Onboarding new customers is hassle-free with our product tours that guide them through your website and products

Benefits

Startups receive a 100% discount on Intercom's AI-first customer service suite, including Fin (customer service AI agent) —free for a full year with 300 monthly resolutions.

Including

  • 6 Advanced Seats
  • Startups on the startup partner program get Fin Copilot for free
  • 20 Lite Seats
  • Proactive Support Plus (Product tours, checklists, surveys)
  • 300 Fin Resolutions per month
  • 100% discount applies to usage based costs for Email, Messages Sent and additional Seats.
  • The discount does not apply to Phone, SMS & WhatsApp which are charged at list price.

Eligibility

The discount is available to companies that are:

  • Aurelia Ventures' portfolio companies
  • Up to Series A (Including A)
  • Currently not an Intercom customer
  • Up to 25 employees

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Portfolio Benefits

Intercom 1 year for free

Requires login to the Founders Hub.

This partner benefit is available only to our portfolio companies.
‍Learn more about how we support experienced B2B software founders to scale.

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None of the statements contained herein are designed to be, nor should they be construed as, advisory communications or advertisements of any investment management or advisory services. Correspondingly, any references to investments included above are not designed to be representative of the investing program applicable to any Aurelia Ventures client or fund investor, and any lists or presentations of Aurelia Ventures investments do not include all investments made by Aurelia Ventures. Assets under management are calculated using net asset value plus uncalled capital commitments of the Aurelia Ventures portfolios as of a recent date. Such figures are approximate, unaudited and subject to change.