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Freshworks

Freshworks Credits

Freshworks Summary

Freshworks is a leading maker of cloud-based customer and employee engagement software based in San Mateo, California. The company’s cloud-based suite is widely used by over 250,000 businesses around the world, including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba, and Cisco.
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Freshworks

Features

Cloud-Based Solutions:

  • Based in the cloud, Freshworks allows teams to quickly and securely access data from any device
  • A comprehensive end-to-end product suite that covers a wide range of business processes
  • Platform-agnostic architecture with seamless integrations with other cloud-based applications

Productivity & Automation:

  • Automates tedious, repeatable tasks to free up time and resources
  • Analytics-driven workflow management technology makes processes more efficient
  • Robust search capabilities to quickly find the information or data you are looking for

Customer Support & Engagement:

  • A consolidated platform for customer service, marketing, engagement, and analytics
  • Offers comprehensive customer insights, including customer support tickets, surveys, and social media
  • NPS-based customer segmentation to identify areas for improvement

Security & Compliance:

  • Advanced data security with robust protections against cyber threats
  • Compliant with industry and global regulations like HIPAA and GDPR
  • Data encryption ensures customer information is secure and compliant

Benefits

  • 90% off the first year if your startups raise less than 4M in funding
  • 75% off the first year if your startups raise more than 4M in funding

Eligibility

You are Aurelia Ventures startup and have not raised a Series B or beyond.

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Free Perks

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Portfolio Benefits

Up to 90% discount

Requires login to the Founders Hub.

This partner benefit is available only to our portfolio companies.
‍Learn more about how we support experienced B2B software founders to scale.

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None of the statements contained herein are designed to be, nor should they be construed as, advisory communications or advertisements of any investment management or advisory services. Correspondingly, any references to investments included above are not designed to be representative of the investing program applicable to any Aurelia Ventures client or fund investor, and any lists or presentations of Aurelia Ventures investments do not include all investments made by Aurelia Ventures. Assets under management are calculated using net asset value plus uncalled capital commitments of the Aurelia Ventures portfolios as of a recent date. Such figures are approximate, unaudited and subject to change.