Freshworks Credits for Startups

Freshworks Credits

Freshworks Summary

Freshworks is a leading maker of cloud-based customer and employee engagement software based in San Mateo, California. The company’s cloud-based suite is widely used by over 250,000 businesses around the world, including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba, and Cisco.
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Cloud-Based Solutions:

  • Based in the cloud, Freshworks allows teams to quickly and securely access data from any device
  • A comprehensive end-to-end product suite that covers a wide range of business processes
  • Platform-agnostic architecture with seamless integrations with other cloud-based applications

Productivity & Automation:

  • Automates tedious, repeatable tasks to free up time and resources
  • Analytics-driven workflow management technology makes processes more efficient
  • Robust search capabilities to quickly find the information or data you are looking for

Customer Support & Engagement:

  • A consolidated platform for customer service, marketing, engagement, and analytics
  • Offers comprehensive customer insights, including customer support tickets, surveys, and social media
  • NPS-based customer segmentation to identify areas for improvement

Security & Compliance:

  • Advanced data security with robust protections against cyber threats
  • Compliant with industry and global regulations like HIPAA and GDPR
  • Data encryption ensures customer information is secure and compliant


  • 90% off the first year if your startups raise less than 4M in funding
  • 75% off the first year if your startups raise more than 4M in funding


You are Aurelia Ventures startup and have not raised a Series B or beyond.

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